TERMS AND CONDITIONS

For most of the properties included on this website, Dos Xtremos acts as Agent for the Owner (in a few cases, Dos Xtremos is the Owner itself) and has been entrusted by the Owner with the management of their property. In our role as Agent and/or Owner, we will do everything possible to ensure that you, the Tenant, have a trouble-free and enjoyable stay. While all correspondence and communication with the Tenant will be carried out via us, the Tenant’s contractual agreement will be with the Owner and will be based on the following Conditions:

Specific Conditions

The first rental payment constitutes acceptance of the booking conditions, and the receipt that we send you once your payment has been received acts as confirmation of your booking. With this confirmation, your contract with the owner comes into force, the terms of which are based on the following:

Payment

30% of the agreed rent should be transferred to the owner’s bank account as soon as possible in order to confirm the booking.

The remaining 70% should be transferred to the same bank account at least 3 months prior to the arrival date.

Cancellation Costs

If you cancel more than 5 months ahead of the agreed arrival date, 100% of any funds paid will be refunded; if you cancel between 4 and 5 months before arrival 75% of any funds paid will be refunded; if you cancel between 2 and 4 months before the arrival date, 50% of any funds paid will be refunded; and if you cancel less than 2 months before the arrival date, no funds  paid will be refunded.

Services Included

Electricity, water, gas, wood, and pellet (where applicable) consumption are included in the rental price. There is free wifi Internet connection unless stated otherwise. 

Breakages Deposit

A fully-refundable breakages deposit will be asked for. The deposit, minus any deductions for breakages or for excessive untidiness, will be returned within 2 days of departure at the latest.

Arrival and departure times

To allow us to clean the house properly, we ask that you arrive no earlier than 16:00 and that you leave by 10:00.

 

General Conditions

1.- This contractual agreement covers holiday properties (viviendas turísticas) as stipulated in Andalusia's Holiday Property Law, Decree 28/2016 passed on February 2, 2016.

2.- At the beginning of the rental period, the users of the property must show identification (ID card or passport), as stated by Decree 28/2016, and also sign a copy of this document. At the beginning of the rental period, the user will find the property fit for the use for which it is designed, and it is their responsibility to leave the property at the end of the rental period in the same condition.

3.- If the user fails to leave the property at the stipulated time, they will have to pay additional rent to the owner at double the agreed daily rent for each day or fraction of day beyond the stipulated departure day. This penalisation is an essential condition to this contract.

4.- The property may only be used by a maximum of x people (unless agreed otherwise), and it may not be used for organising parties or other activities that may cause it damage. In the event of over-occupation, the user will have to pay the owner a penalisation that is equal to the agreed rent increased proportionately to reflect the number of people exceeding the maximum capacity stipulated. And the user will be responsible for reducing the number of people occupying the property to the stated capacity of x immediately.

5.- Pets are not allowed on the property unless specifically agreed otherwise, and neither is camping in any shape or form (tents, caravans, etc.). The user and his party will be expected to behave at all times in a manner sympathetic to the local community and the environment and to take every possible care to avoid creating nuisance to those living in the vicinity.

6.- The user must make the agent or owner aware, as soon as is reasonably possible, of any repairs to the property that they deem necessary. And whilst everything reasonable will be done to effect speedy repairs no guarantees are given and no refunds will be made.

7.- Any bookings obtained under false pretense will be subject to forfeiture of any payments made, and the user will not be permitted to enter the property.

8.- If for any reason the property is not available or has been rendered unsuitable for use as a holiday property on the date booked, all deposits and rent paid by the user will be refunded in full, but there shall be no further claim against the owner and/or the agent. No liability is accepted for any loss, damage, sickness or injury howsoever caused which may be sustained during the holiday to any member of the user's party or to their possessions.

9.- Both parties (the user and the owner) expressly forego any other jurisdiction, and any disputes relating to this contract that cannot be settled by other means will be referred for resolution by the Court of Chiclana-de-la-Frontera.

10.- The activity operators recommended on this website are to the best of our knowledge run professionally and responsibly. However, Dos Xtremos has no control over third party content or over the management of any of the operations recommended on this website, and we make no warranty whatsoever in relation to any of the services being provided by any of the operators mentioned. We take no responsibility for any loss or injury that may occure if you choose to use any of the operators recommended on this site or if you choose to practice any of the activities that we suggest. We have made every effort to ensure the accuracy of the information contained on this site, but can accept no responsibility for any errors it may contai

Details on key collection and instructions for getting to the property will be sent closer to the time, as will information on the surrounding area. If, in the meantime, you would like any more information on the property, the area, or the activities available locally, please ask.