TERMS AND CONDITIONS

For most of the properties included on this website, Dos Xtremos acts as Agent for the Owner (in a few cases, Dos Xtremos is the Owner itself) and has been entrusted by the Owner with the management of their property. In our role as Agent and/or Owner, we will do everything possible to ensure that you, the Tenant, have a trouble-free and enjoyable stay. While all correspondence and communication with the Tenant will be carried out via us, the Tenant’s contractual agreement will be with the Owner and will be based on the following Conditions:

Specific Conditions

The first rental payment constitutes acceptance of the booking conditions, and the receipt that we send you once your payment has been received acts as confirmation of your booking. With this confirmation, your contract with the owner comes into force, the terms of which are based on the following:

Payment

25% of the agreed rent should be transferred to the owner’s bank account as soon as possible in order to confirm the booking.

The remaining 75% should be transferred to the same bank account at least 2 months prior to the arrival date.

Cancellation Costs

If you cancel more than 4 months ahead of the agreed arrival date, 100% of any funds paid will be refunded; if you cancel between 2 and 4 months before the arrival date, 50% of any funds paid will be refunded; and if you cancel less than 2 months before the arrival date, no funds that you have paid will be refunded.

Services Included

Electricity, water, gas, wood, and pellet (where applicable) consumption are included in the rental price. There is free wifi Internet connection unless stated otherwise. 

Breakages Deposit

A fully-refundable breakages deposit will be asked for. The deposit, minus any deductions for breakages or for excessive untidiness, will be returned within seven days of departure at the latest.

Arrival and departure times

To allow us to clean the house properly, we ask that you arrive no earlier than 16:00 and that you leave by 10:30.

 

General Conditions

1.- At the beginning of the rental period, the tenant will find the property fit for the use for which it was designed and it is his responsibility to leave the property at the end of the rental period in the same condition.

2.- The property may only be used by the stated  maximum capacity (unless agreed otherwise). In the event of over-occupation, we reserve the right to demand suitable compensation for the period in which the property was over-occupied and that the number of people occupying the house is reduced to its stated maximum capacity immediately.

3.- The property should not be used for organising parties or other activities that may cause it damage.

4.- Pets are not allowed, unless specifically agreed otherwise,

5.- Camping is not allowed in any shape or form (tents, caravans, etc).

6.- The tenant and his party will be expected to behave at all times in a manner sympathetic to the local community and the environment and to take every possible care to avoid creating nuisance to those living in the vicinity.

7.- The tenant must also make the agent or owner aware, as soon as is reasonably possible, of any repairs to the property that they deem necessary, and whilst everything reasonable will be done to effect speedy repairs no guarantees are given and no refunds will be made.

 8.- The tenant is responsible for closing all doors and windows/blinds whenever they leave the property, for insurance and security reasons

9.- On departure, the tenant should leave the property reasonably clean, with all the dishes washed and any rubbish in bags outside.

10.- No liability will be accepted by the owner and/or the agent for any loss, damage, sickness or injury howsoever caused which may be sustained during the holiday to any member of the tenant’s party or to their possessions. 

11.- Children should not be unattended in or near the pool or on roof terraces.

12.- Diving into the pool is strictly prohibited.

13.- Any bookings obtained under false pretence will be subject to forfeiture of any payments made, and the party will not be permitted to check in.

14.- The activity operators recommended on this website are to the best of our knowledge run professionally and responsibly. However, Dos Xtremos has no control over third party content or over the management of any of the operations recommended on this website, and we make no warranty whatsoever in relation to any of the services being provided by any of the operators mentioned. We take no responsibility for any loss or injury that may occur if you choose to use any of the operators recommended on this site or if you choose to practice any of the activities that we suggest. We have made every effort to ensure the accuracy of the information contained on this site, but can accept no responsibility for any errors it may contain.